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Tobii Pro Glasses 2 User Manual
Tobii Pro Glasses 2 User Manual
v2.0.2 July 2023 All rights reserved. Copyright © Tobii AB (publ)
The information contained in this document is proprietary to Tobii AB. Any reproduction in part or whole without prior written authorization by Tobii AB is prohibited.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective owners. The publisher and the author make no claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher and the author assume no responsibility for errors or omissions, or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it. In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document.
Content subject to change without notice.
Please visit Tobii Connect for updated versions of this document.
Table of Contents
1 Introduction
7
1.1 Intended use
7
1.2 Usage overview
7
1.3 Symbols used in this document
7
2 Installing and Updating Tobii Glasses Controller Software
9
2.1 Obtaining the Tobii Glasses Controller Software installer
9
2.2 Installing Tobii Glasses Controller Software
9
2.3 Updating Tobii Glasses Controller Software
9
3 Updating the Tobii Glasses Recording Unit firmware
10
4 Safety
11
4.1 Usage warning
11
4.2 Emergency warning
11
4.3 Child Safety
11
4.4 Infrared warning
11
4.5 Epilepsy warning
12
4.6 Mechanical shock warning
12
4.7 Bending warning
12
4.8 Do not open the devices
12
4.9 Connectors
12
4.10 Head unit cable warning
13
4.11 Environment
13
4.12 Battery safety
13
4.13 Wireless warning
14
4.14 Transportation
14
4.15 Accessories
14
5 Getting to know Tobii Pro Glasses 2
15
5.1 System Overview
15
5.1.1 Tobii Pro Glasses 2 Packages
15
5.1.2 System Components
17
5.1.3 Head Unit
19
5.1.4 Recording Unit
19
5.1.5 Prescription Lenses
21
5.2 Tobii Glasses Controller Software user interface overview
21
5.2.1 About the software
22
5.2.2 Studies (Create or switch study)
22
5.2.3 Dashboard
22
5.2.4 Live Viewer
22
5.2.5 Recording List
22
5.2.6 Participants List
23
6 Workflow Quick Guide
24
6.1 Preparations before a data collection day
24
6.1.1 Charging batteries and preparing memory cards
24
6.2 Data collection
24
6.2.1 Preparing for recording
24
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6.2.2 Making recordings
24
6.2.3 Checking the recording
25
6.2.4 Turning the Glasses off
25
6.3 After data collection
25
6.4 Further analysis with Tobii Glasses Analysis Software
25
7 Basic Operations with Tobii Pro Glasses 2
26
7.1 Setting up Tobii Pro Glasses 2 hardware
26
7.1.1 Charging Recording Unit batteries
26
7.1.2 Inserting/removing the battery Glasses Recording Unit
28
7.1.3 Inserting/removing an SD memory card in the Recording Unit
28
7.1.4 Connecting the Head unit cable
29
7.1.5 Changing nose pads (remove and mount new):
30
7.1.6 Changing the lenses on the Head Unit
31
7.1.7 Turning Tobii Pro Glasses 2 on and off
31
7.2 Managing study data in Tobii Glasses Controller Software
32
7.2.1 Creating a new study
32
7.2.2 Adding participants to a study
32
7.2.3 Opening a study (and switching from one study to another)
32
7.2.4 Deleting a study in Tobii Glasses Controller Software
32
7.3 Connecting the Tablet running Tobii Glasses Controller Software to a Recording Unit 33
7.3.1 Connecting/Disconnecting over WLAN when using Recording Unit as an access
point
33
7.3.2 Connecting/disconnecting using a cable connection
35
7.3.3 Changing WLAN settings of the recording unit
35
7.3.4 Verifying the recording unit is connected to Tobii Glasses Controller Software 36
7.3.5 Hiding/showing Glasses from the Dashboard
36
7.4 Fitting the Tobii Pro Glasses 2 Eye Tracker onto a participant for recording
37
7.4.1 How to fit the Tobii Pro Glasses 2 Eye Tracker onto a test participant:
37
7.4.2 How to use the Track Status (Adjustments) tool:
38
7.4.3 How to change the Nose Pad
40
7.5 Recording with Tobii Pro Glasses 2
40
7.5.1 Starting a recording
40
7.5.2 Pausing a recording in progress
41
7.5.3 Stopping a recording in progress
42
7.6 Watching a recording live with the Live Viewer
42
7.7 Locating recordings
43
7.7.1 Using the Recordings List to locate recordings
43
7.7.2 Using the Participants List to locate recordings
44
7.8 Replay a recording
44
7.9 Exporting a gaze replay video
45
7.10 Deleting a recording
45
7.11 Backing up recorded data
45
7.12 Other operations and information
46
7.12.1 Status LEDs indication scheme for the Recording Unit
46
7.12.2 Tobii Pro Glasses 2 data structure
47
7.12.3 Displaying the Glasses Control Panel Properties
48
7.12.4 Renaming the Recording Unit
48
7.13 Tobii Glasses Controller Software considerations and limitations
49
7.13.1 Dashboard information
49
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7.13.2 Anyone running Tobii Glasses Controller Software can connect and control any
Tobii Glasses Recording Unit.
49
7.13.3 Editing or removing participants from a Study
49
8 Advanced Use with Multiple Units
50
9 Accessories
51
9.1 Tobii Pro Glasses 2 Carry Case
51
9.2 Tobii Pro Glasses 2 Accessories
51
9.3 Tablet computer included in the Tobii Pro Glasses 2 Premium Package
52
9.3.1 Preparing your Dell Tablet for use
52
9.3.2 Support for your Dell Tablet
52
10 Technical Specifications
53
10.1 Eye Tracking
53
10.2 Head Unit
53
10.3 Recording Unit
53
10.4 Prescription Lenses (Option)
54
10.5 Compliance
54
10.6 Compatible Software
54
10.7 Controller Software — Feature overview
54
10.8 Controller Software — Minimum system requirements
55
11 Compliance
56
11.1 ETL compliance
56
11.2 Federal Communication Commission Interference Statement
56
11.3 Canadian Compliance Statement
56
11.4 EU Compliance Statement
57
11.5 Declaration of Conformity (Standards)
57
11.6 Other limitations and considerations
58
11.6.1 Intended use
58
11.6.2 SD memory cards
58
11.6.3 Multiple connections between the controller software and the recording unit 58
11.6.4 Eye movement classification
58
11.6.5 Sampling rate
58
11.6.6 Light conditions
58
11.6.7 Eyelashes
59
11.6.8 Droopy eyelids
59
11.6.9 Eye glasses and contact lenses
59
11.6.10 WLAN connectivity
59
11.6.11 Power
59
Appendix A Customer Care, training, and warranty
60
A1 Customer Care
60
A1.1 Get help
60
A2 Training and education services
60
A3 Warranty information
60
Appendix B Correction Lenses
61
B1 Correction Lenses package
61
B2 Who should use Correction Lenses?
61
B3 Preparing the head unit for correction lenses
61
B4 Finding the correct correction values
62
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B5 Removing the correction lenses and the lens attachment adapter
63
Appendix C Sync port
65
C1 Sync-out
65
C2 Sync-in
66
Appendix D Calibration target
67
Tobii Pro Glasses 2 User Manual v2.0.2
6
1 Introduction
Tobii Pro Glasses 2 is designed to enable easy, precise and efficient collection of eye tracking data in a wide variety of research scenarios. The discreet, ultra-lightweight design ensures natural behavior and research validity in both qualitative and quantitative real-world research. Accurate data and robust eye tracking capabilities can be relied on in uncontrolled situations and real- world environments.
1.1 Intended use
Tobii Pro Glasses 2 is intended to be used in research activities about human behavior including eye movements, involving adult participants in a dry and dust free indoor environment. The product should only be used as described in the user manual.
Please read the Users Manual and other supplied documentation thoroughly before using the product.
1.2 Usage overview
The Tobii Pro Glasses 2 eye tracking system is designed to be used for research purposes with adult participants and it includes the lightweight Tobii Pro Glasses Head Unit, a wearable recording unit and Tobii Glasses Controller Software running on a Windows 8 and later Pro tablet, or any Windows 7 or later computer. The tablet/computer may or may not be included in the shipment depending on what package was purchased.
To record eye tracking data, the Tobii Glasses head unit must be fitted onto the test participants head (similar to a standard pair of glasses). The system must then be calibrated separately for each participant. In the calibration process the test participant is asked to look at a Calibration Card held inront of the participant for a few seconds. The researcher then starts the recording from Tobii Glasses Controller Software running on a Windows 8 or later Pro tablet or any Windows 7 or later computer. After the session, the researcher stops the recording and removes the head unit from the test participant. All interactions with the eye tracker (adding participants to test, initiating calibration, starting/stopping recordings etc.) are done through Tobii Glasses Controller Software. The controller software also enables the researcher to view/hear the eye tracking session both in real-time (streamed through a wireless or wired connection) and after the recording. When viewing a recording, you can hear what was recorded on the integrated microphone of the Tobii Pro Glasses 2 Head unit, the participants gaze point also appears as a colored dot on the scene camera video from the Full HD camera integrated in the Tobii Pro Glasses 2 Head Unit.
For any eye tracking analysis beyond looking at the eye tracking replay (as described above), recorded data must be transferred to a computer running Tobii Glasses Analysis Software. Tobii Glasses Analysis Software runs on Windows computers and must be purchased separately. Tobii Eye Trackers are designed for use in indoor office environments.
1.3 Symbols used in this document
Three different symbols are used in this document:
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The Information symbol means something is important or needs special attention.
The Tip symbol denotes additional information that can make a process or function easier.
The Warning symbol means there is a possible risk of harm if the warning is ignored.
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2 Installing and Updating Tobii Glasses Controller Software
Tobii Glasses Controller Software is designed to be installed on a Windows 8 or later Pro tablet but can also be installed on any Windows 7 or later computer. Please refer to the System Recommendations document for the most current computer re- quirements for Tobii Glasses Controller Software.
2.1 Obtaining the Tobii Glasses Controller Software installer
A download link to the installer for Tobii Glasses Controller Software is found on the USB memory stick included in the Tobii Pro Glasses 2 hardware package. Alternatively, the latest version of Tobii Glasses Controller Software can be downloaded from the Tobii Support website at tobiipro.com/learn-and-support. For best performance of the software check for updates frequently and install available new releases.
2.2 Installing Tobii Glasses Controller Software
To install Tobii Glasses Controller Software:
l Tap or click the installation file and follow the instructions on the screen.
Tobii Glasses Controller Software uses the following ports to communicate with the Recording Unit: 13006 (udp), 80 (tcp, http), 49152 (udp), SMB/CIFS. Please make sure to allow the software to use these ports in Windows Firewall.
We recommend you dont installing any antivirus software on your tablet/computer as these may block communication between your tablet and the Tobii Pro Glasses 2 Eye Tracker. For best performance also avoid installing any application that relies on constant Internet access such as Skype, Spotify or other similar communication or media software.
2.3 Updating Tobii Glasses Controller Software
When a new version of Tobii Glasses Controller Software is available, the user will be notified with an alert symbol at the top of the user interface if the computer is online.
To update Tobii Glasses Controller Software:
1. Tap the alert symbol. 2. Tap Release Notes to read the release notes. 3. Tap Update to update Tobii Glasses Controller Software and follow the instructions on the
screen.
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3 Updating the Tobii Glasses Recording Unit firmware
From time to time Tobii will release new updates of the Tobii Glasses Recording Unit firmware that will improve performance and/or introduce new functionality. Updating the Recording Unit firmware is done through Tobii Glasses Controller Software. If the computer is online Tobii Controller Software will indicate with an alert on the dashboard if there is a new firmware available. The Recording Unit may also be updated using an SD memory card with the new firmware. If this alternative is necessary, contact Tobii Support or visit Tobii Pro Connect for further instructions and to download the latest firmware.
To update the Recording Unit firmware:
1. Make sure Tobii Glasses Controller Software is connected to the Recording Unit with an Ethernet cable and that the Re- cording Unit is powered.
2. Tap the Settings icon on the Dashboard of the Glasses Control Panel for the relevant Recording Unit.
3. To initiate firmware upgrade, Tap Upgrade Firmware, and follow the instructions on the screen.
Please note that new versions of the Tobii Glasses Recording Unit firmware (version 1.93 Nasselsoppa or higher) are not compatible with, and cannot be analyzed in, older versions of Tobii Pro Lab. If you want to analyze the recordings made with the newest firmware in Tobii Pro Lab, make sure that the latest version of Tobii Pro Lab is installed.
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4 Safety
4.1 Usage warning
The Tobii Pro Glasses 2 system is composed of several components as described in the user manual and should be used according to manufacturer instructions. Connecting, or by other means using any other component than advised in the user manual may damage or injure a person, their property or recorded data, and is done entirely at the users own risk.
The head unit should be fitted on the test participant according to manufacturer instructions. Tobii or its agents are not liable for damage or injuries to a person or their property due to a head unit being dropped in any configuration. Fitting the head unit onto a test participant is done entirely at the users own risk.
The head unit is equipped with a head strap to enable tighter mounting of the head unit onto the wearers head. Neither Tobii nor its agents are liable for damages or injuries to a person or their property caused by the head units head strap.
4.2 Emergency warning
The Tobii Pro Glasses 2 system is to be used for research purposes only. Be aware that due to the low, but possible risk of failure or distraction, Tobii Pro Glasses 2 should not be relied upon or used in dangerous or otherwise critical situations.
4.3 Child Safety
The Tobii Pro Glasses 2 system is an advanced computer system and electronic device. As such it is composed of numerous separate, assembled parts. In the hands of a child some of these parts may become detached from the de- vice, possibly constituting a choking hazard or another danger to the child.
Young children should not have access to, or use of the device without parental or guardian supervision.
4.4 Infrared warning
When activated, the head unit emits pulsed infrared (IR) light. Certain medical and other devices are susceptible to disturbance by IR light and/or radiation. Do not use the Tobii Pro Glasses 2 system when in the vicinity of such susceptible devices as their accuracy or proper functionality could be impaired.
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4.5 Epilepsy warning
Some people with photosensitive epilepsy (PSE) are susceptible to epileptic seizures or loss of consciousness when exposed to certain flashing lights or light patterns in everyday life. This may happen even if the person has no medical history of epilepsy or has never had any epileptic seizures.
A person with PSE would also be likely to have problems with TV screens, some arcade games, and flickering fluorescent bulbs. Such people may have a seizure while watching certain images or patterns on a monitor, or even when exposed to the light sources of an eye tracker. It is estimated that 3 to 5% of those diagnosed with epilepsy have this type of epilepsy. Many people with PSE experience an "aura" or odd sensations before a seizure occurs. If you, or the wearer of the head unit, feel odd during use, turn off and remove the head unit.
4.6 Mechanical shock warning
The Tobii Pro Glasses 2 system is a delicate measuring instrument used for research purposes and should be treated with care at all times. To avoid breaking or damaging the internal electronic circuits, do not drop, knock, or shake the device. Eye tracking quality or accuracy can be seriously affected if the head unit or recording unit has been dropped. If the eye tracker is exposed to mechanical shock, for example, when dropped, do not try to start it or connect it to a power source. Contact Tobii Customer Care for instructions.
4.7 Bending warning
To avoid breaking or damaging the internal electronic circuits, do not bend any part of the eye tracking system. Eye tracking quality or accuracy can be seriously affected if the head unit or recording unit has been bent.
4.8 Do not open the devices
Do not open or disassemble the head unit or the recording unit. Non-compliance will result in loss of warranty! There are no user serviceable components inside. Contact Tobii Customer Care if Tobii Pro Glasses 2 is not working properly.
4.9 Connectors
The head unit and recording unit have numerous external interfaces (connectors). Connecting any other device or connector than those intended may cause personal injuries and/or damage Tobii Pro Glasses 2. Tobii or its agents are not liable for any damages or injuries to a person or their property due to connecting unintended connectors.
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4.10 Head unit cable warning
The provided head unit connector cable should only be used to connect the head unit with the recording unit. Do not use the head unit cable for any other purpose or for connecting to any other devices. Only use the cables provided by Tobii to connect the head unit with the recording unit. Tobii or its agents are not liable for any damages or injuries to a person or property due to wrong use of the provided cables.
4.11 Environment
The Tobii Pro Glasses 2 system is designed for use in dry indoor environments. Avoid any exposure to direct sunlight as this will affect eye tracking quality and longer exposure can overheat the equipment. Avoid exposure to any liquids, gels, moist, rain, sweat or other damp materials or environments. Do not use the eye tracker near water, the device is not water resistant.
The device complies with IP Class 20 and has no protection against objects smaller than 5 mm. Keep the eye tracker in a clean and dust free environment. When using the equipment take adequate precautions against dust and dirt.
Do not place or use the equipment in places subject to extreme temperatures and humidity, such as on top of and or near a heating element, in a hot or damp room, or in a hot automobile in the sun. Usage temperature: 0℃ to +30℃ / 32℉ to 86℉
4.12 Battery safety
Only use batteries supplied by Tobii AB.
There is a risk of explosion if the battery is replaced by an incorrect type.
Replacement of a battery with an incorrect type can defeat safeguards (for example, in the case of some lithium battery types).
Disposal of a battery in a fire or a hot oven, or mechanically crushing or cutting of a battery can result in an explosion.
Attention! Utilisez uniquement les piles fournies par Tobii AB.
Risque d'explosion en cas de remplacement de la pile par une pile de type incorrect.
Le remplacement d'une pile par une pile de type incorrect peut neutraliser un système de sécurité (par exemple dans le cas de certains types de piles au lithium).
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La mise au rebut d'une pile dans le feu ou dans un four chaud, ou par écrasement ou découpe, peut entraîner une explosion. L'exposition d'une pile à un environnement présentant une température extrêmement élevée peut entraîner une explosion ou une fuite de liquide ou de gaz inflammable. L'exposition d'une pile à une pression d'air extrêmement faible peut entraîner une explosion ou une fuite de liquide ou de gaz inflammable.
4.13 Wireless warning
The Recording Unit contains radio transmitters and receivers (WLAN). Make sure that it is placed as far as possible from any equipment, objects or body parts sensitive to such signals. 電波法により5GHz帯は屋内使用に限ります。
4.14 Transportation
Always use the supplied carry case and packaging material to transport the eye tracking equipment and provide added protection.
4.15 Accessories
Only use accessories provided by or approved by Tobii.
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5 Getting to know Tobii Pro Glasses 2
5.1 System Overview
5.1.1 Tobii Pro Glasses 2 Packages
Tobii Pro Glasses 2 is sold in seven different packages. An overview of the package contents is presented in the table below.
Components
Head unit Recording unit
Live View Package
50
Live View package 100
Live View Wireless Package
50
Live View Wireless Package 100
Premium Package
50
Premium Package
100
Subscription Package
50 Hz
100 Hz
Protective lenses
(2 pcs)
1 clear and 1 tinted
Nose pads in
different sizes
(6 pcs)
Head strap
Rechargeable Li-
ion batteries type
18650 (4 pcs)
Battery charger
for Li- ion bat-
teries + power
cables (EU, US,
UK + AUS)
USB charger for
recording unit +
power plugs
(EU, US, UK +
AUS)
SD memory
cards (3 pcs) +
sleeves + SD/
USB adapter
Calibration cards
(3 pcs)
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Components
Live View Package
50
Live View package 100
Live View Wireless Package
50
Live View Wireless Package 100
Premium Package
50
Premium Package
100
Subscription Package
Calibration stick-
ers (10 pcs)
Carry case for
Tobii Pro
Glasses 2
USB memory
stick with doc-
umentation and
software
Safety and com-
pliance doc-
ument (printed)
Users manual
(PDF)
Quick start
guide (prin-
ted and
PDF)
Head unit cable
Ethernet
cable (3
meters)
USB to micro
USB cable for
recording unit
charging
Controller software ●
SD Card Reader
Tobii Pro Lab1
WLAN func-
tionality
Windows 10 tablet
One day onsite
installation and startup training2
Tobii Care3
1See separate product descriptions for details. 2See separate product descriptions for details. 3See separate product descriptions for details.
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5.1.2 System Components
The Tobii Pro Glasses 2 system is made up of several components. Each component is briefly described below.
The system includes: 1. A wearable eye tracker (glasses), referred to as the head unit.
2. A recording unit, connected to the head unit via an head unit cable. The recording unit holds the battery and stores the recorded data on an SD memory card. The recording unit is controlled from a tablet or computer running controller software.
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3. A Windows 10 8 or later tablet1 or computer with Windows 7 or later running the controller software. The software allows for managing participants, controlling the eye tracker and viewing both real-time and recorded eye tracking data. The software connects to the eye tracker through an Ethernet connection (either wireless or wired).
4. Tobii Pro Lab2 (optional) installed on a Windows computer. Any eye tracking analysis beyond qualitative analysis of eye tracking session replay, is carried out using Tobii Pro Lab.
The recording unit contains radio transmitters and receivers (WLAN). Make sure that it is placed as far as possible from any equipment, objects or body parts sensitive to such signals.
The head unit is designed to connect only to the recording unit and should not be connected to any other device.
The recording unit is designed to connect only to the head unit and a Windows 8 or later Pro tablet or any tablet/computer with Windows 8 or later tablet or computer with Windows 7 or later running the controller software. The recording unit should not be connected to any other devices.
Tobii Pro Glasses Controller Software is designed to be used only with Tobii Pro Glasses 2. No other types of eye trackers can or should be used together with the controller software.
1Only included in the Tobii Pro Glasses 2 Premium Package. Must be purchased separately for all other packages. 2Only included in the Tobii Pro Glasses 2 Premium and Subscription Package. Must be purchased separately for all other packages.
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Tobii Pro Glasses Controller Software is designed to be installed and used on Windows 8 or later Pro tablets or any Windows 8 or later tablet, or a computer with Windows 7 or later. The software should not be installed on any other types of devices.
5.1.3 Head Unit The head unit is a highly sophisticated measuring device. It consists of several very sensitive sensors and must be cared for as instructed for it to work properly. The head unit consists of the following parts:
1. High-definition scene camera Captures a Full HD video of what is in front of the participant.
2. Microphone Picks up sounds from the participant and its surroundings. 3. Eye tracking sensors Records eye orientation e.g. the direction of the eye gaze. 4. IR illuminators Illuminates the eyes to support the eye tracking sensors. 5. Micro connector Connects to the recording unit via the supplied Head unit cable. 6. Cable guide Guides the Head unit cable towards the participants back. 7. Protective lens Both clear and tinted versions supplied 8. Nose pad — Exchangeable and available in different sizes.
5.1.4 Recording Unit
The recording unit is a small computer that controls the head unit (the eye tracking glasses). It records and stores eye tracking data, sounds and scene camera video on a removable SD memory card. The recording unit carries a replaceable and rechargeable Li-ion battery that supplies power to both the recording unit and the head unit. The recording unit has several connectors and a power button and is controlled from the controller software.
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The recording unit consists of the following parts:
1. Power button and power indicator LED - Touch button that turns the recording unit on and off. LED indicates power state and remaining battery power.
2. 3.5 mm connector for data synchronization TTL pulse for synchronization with external data sources.
3. LAN port Connects to a Windows tablet or computer running the controller software, via the supplied Ethernet cable. The recording unit can also be connected to the tablet or computer via WLAN1.
1Not available in the Tobii Pro Glasses 2 Live View Package.
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4. Connection status LED Indicates connection to the head unit and the controller software. 5. SD card Activity LED Indicates if SD memory card is present and if the recording unit is
busy writing on the SD memory card. 6. Head unit connector Connects to the head unit via the supplied Head unit cable. 7. Micro USB connector Connects to USB charger for powering the unit and charging the
battery. 8. SD memory card slot Slot for SD memory card for storage of recorded data. 9. Battery compartment Holds the battery for the recording unit and the head unit 10. Belt clip For attaching the recording unit to participants belt.
The package contains an external SD card reader for users using computers not equipped with an internal SD card reader. For installation instructions, see the documentation in the SD card readers package or the manufacturers website.
5.1.5 Prescription Lenses
In order to accommodate the head unit to a larger user audience, Tobii has developed a set of dedicated prescription lenses, supplied as a separate kit (optionally available), for correction of either short-sightedness or long-sightedness. The prescription lenses are magnetically fitted onto an adapter on the head unit and the participant can then walk around freely with a corrected sight. The set also contains two zero strength lenses for both the right and left side for use in the case the participant only need correction on one side. Included in the kit is one spare magnetic attachment adapter and a convenient storage compartment for the participants own glasses to keep them well protected during the survey. The procedure for selecting suitable prescription lenses is easy and straight-forward. Either the participant is already aware what glasses strength he/she uses, if so, it is easy to fit the prescription lenses of the corresponding correction value. If the participant does not know, the kit contains a reading chart that assists you in selecting the most suitable correction strengths.
The addition of a lens element in front of the head unit may create a small optical offset which should be accounted for.
If you need prescription lenses of a strength that are not included in the standard package, prescription lenses with sun protection or any other custom made lenses, please contact Tobii sales for a quote.
5.2 Tobii Glasses Controller Software user interface overview
This section aims to give a broad overview of the user interface of Tobii Glasses Controller Software. For hands on instructions, see section Basic Operations with Tobii Pro Glasses 2. The Tobii Glasses Controller Software user interface has been optimized to enable easy and efficient data collection with Tobii Pro Glasses 2. The software also supports basic replay functionality for qualitative observational analysis and for validation of recorded data. Any further analysis should be performed using Tobii Glasses Analysis Software.
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5.2.1 About the software
This is where you access information about Tobii Glasses Controller Software such as the version number.
5.2.2 Studies (Create or switch study)
This is where you manage your active studies. From here you can create, delete and switch between studies.
5.2.3 Dashboard
The Dashboard is where you start, pause and stop recordings, and where you get an overview of what is going on right now. The Dashboard consists of Glasses Control Panels, one for each Recording Unit currently or previously connected to Glasses Controller Software. Each Glasses Control Panel provides information about whether or not there is a connection between Controller Software and the Recording Unit. When there is a connection, the Glasses Control Panel provides buttons to control the Recording Unit, information about remaining battery power and SD memory card storage capacity. The Dashboard is independent of the opened study.
The Dashboard synchronizes data from the Tobii Glasses Recording Unit only when there is a connection between the Recording Unit and Tobii Glasses Controller Software.
5.2.4 Live Viewer
Live Viewer allows you to view real-time eye tracking data overlaid on the scene camera video while you make a recording. It also provides buttons to stop and pause a recording, a volume button and slider to control the level of live audio from the Tobii Pro Glasses 2 Head Unit which is heard. Critical information is also displayed here; such as remaining battery, memory time and recording duration. The Live Viewer only works when the Recording Unit is connected to Glasses Controller Software (over WLAN or by wired connection). For best performance use a wired connection.
It is also possible to log events during recording. These are then visible on the time line during replay, which makes it easy to find interesting points in the recording.
5.2.5 Recording List
Recordings List is a searchable and sortable list about completed recordings in the currently open study. Individual recordings can be replayed and exported as a gaze replay video from the recordings list.
No video or eye tracking data is stored on the tablet running Tobii Glasses Controller Software. Data is instead stored on the SD memory card inside the recording unit. This means that for any replay to work, the recording unit, complete with the SD memory card that was used for recording, must be connected to Tobii Glasses Controller Software. For best performance use a wired connection. By creating a folder on a local storage device you can copy/move recordings from the SD memory card to the local storage device and then playback the recordings from there.
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5.2.6 Participants List
Participants List allows you to manage participants, whether you want to add new participants or find information or recordings for a specific participant. Participants shown in the Participants List are the participants associated to the currently open study.
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6 Workflow Quick Guide
This section is a quick guide on how to use Tobii Pro Glasses 2. For in depth descriptions on basic operations and handling procedures, refer to the following sections.
6.1 Preparations before a data collection day
We recommend making a test recording before going into the field for data collection. To make a test recording follow the steps in section Recording with Tobii Pro Glasses 2. 6.1.1 Charging batteries and preparing memory cards
1. Charge Recording Unit batteries. For more information, read Charging Recording Unit batteries.
2. Charge your Windows tablet or computer. See the Users manual for the computer. 3. Backup any old data on SD memory cards if necessary.For more information, read Back-
ing up recorded data. 4. Insert memory card in Recording Unit. For more information, read Inserting/removing an
SD memory card in the Recording Unit. 5. Make sure you bring all necessary parts and components and make sure they are pack-
aged and transported with care.
6.2 Data collection
We recommend making a test recording at the start of a new data collection day. 6.2.1 Preparing for recording
1. Use the supplied microfibre cloth to clean the Head Unit. Make sure to clean all optical parts such as the eye tracking sensors and IR illuminators for best performance.
2. Turn the Tobii Glasses Eye Tracker and Tablet on. For more information, read Turning Tobii Pro Glasses 2 on and off.
3. Start Tobii Glasses Controller Software on the Tablet or computer. 4. Open an existing study or create a new. For more information, read Managing study data
in Tobii Glasses Controller Software. 5. Connect the Recording Unit and tablet/computer (via Ethernet cable or WLAN). For more
information, read Connecting the Tablet running Tobii Glasses Controller Software to a Recording Unit.
6.2.2 Making recordings
1. Check battery and memory levels on the Tobii Glasses Controller Software Dashboard. 2. Fit the Glasses onto the participant. For more information, read Fitting the Tobii Pro
Glasses 2 Eye Tracker onto a participant for recording.
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3. Start a new recording by using an existing participant name or by creating a new one. For more information, read Recording with Tobii Pro Glasses 2. This process includes calibrating the participant and verifying the accuracy though the Live Viewer before starting the actual recording.
4. If connected by Ethernet cable, disconnect the cable after the start of the recording if it is necessary for the participant to walk around freely.
5. Ask the participant to perform the tasks. 6. When the data collection is complete, connect the Recording Unit to the tablet if it has
been disconnected. For more information, read Connecting the Tablet running Tobii Glasses Controller Software to a Recording Unit. 7. Stop the recording on the Dashboard or through the Live Viewer. For more information, read Stopping a recording in progress. 8. Remove the Glasses from the participant.
6.2.3 Checking the recording
1. Check recorded data by replaying the video from the Recording List. For more information, read Replay a recording.
6.2.4 Turning the Glasses off
1. Check battery and memory levels on the Dashboard. 2. On the Recording Unit, press and hold the power button until the LEDs stop flashing.
Release the button and the Recording Unit will turn off within the next 10 seconds.
6.3 After data collection
1. Back up all recorded data from the SD memory card to an external storage drive. For more information, read Backing up recorded data.
2. Charge Recording Unit batteries. For more information, read Charging Recording Unit batteries.
3. Charge Tablet computer. See tablet/computer user manual
6.4 Further analysis with Tobii Glasses Analysis Software
To perform any analysis beyond simple replay of a recording, you need to import your recordings into Tobii Glasses Analysis Software. Tobii Glasses Analysis Software is a separate software and must be purchased separately. Please refer to the Tobii Glasses Analysis Software Users Manual for more information on how to use the software.
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7 Basic Operations with Tobii Pro Glasses 2
This section covers the basic operating procedures for all components in the Tobii Pro Glasses 2 eye tracking system, including the Head Unit, Recording Unit and Tobii Glasses Controller Software.
7.1 Setting up Tobii Pro Glasses 2 hardware
This section covers how to assemble and prepare the hardware. To get Tobii Pro Glasses 2 ready for use, follow the instructions in the sections below. 7.1.1 Charging Recording Unit batteries When charging Recording Unit batteries, use the supplied battery charger. Charging the battery inside the Recording Unit by using the USB charger should only be considered a backup solution.
Charging the Glasses Recording Unit battery using the battery charger
1. Locate the battery charger in the Tobii Pro Glasses 2 package. 2. Gently pull down the bottom spring-tensioned tabs and insert rechargeable batteries with
the positive end (+) at the top of the charger and negative end (-) against the bottom spring tab. 3. Plug the power cord into a standard AC outlet. The charger automatically checks the status of the battery inserted while the LCD screen displays readouts of current voltage and charging status for each battery.
No batteries are loaded OR the battery has been damaged OR the battery has been inserted upside down.
Charging in process with battery voltage displayed and capacity bars flashing.
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Fully charged (4.2 Volts) as indicated by battery voltage display and three solid bars above.
4. Remove the batteries and unplug the power cord when done charging.
The Tobii Pro Glasses 2 system includes rechargeable Lithium-ion batteries. Lithiumion batteries can explode or cause a fire if they are used or charged incorrectly or if they are defective.
Do not short-circuit battery poles. Do not expose the battery to water or humidity. Do not expose batteries to heat, direct sunlight, solder or fire. Immediately disconnect the batteries if, during operation, they emit an unusual smell, feel hot, change shape/dimensions, or behave abnormally. Do not use any defective batteries.
To recharge the batteries, use a battery charger specifically designed for the purpose and observe the recharging instructions specified by the manufacturer of the charger. Charge the batteries under supervision and do not place combustible materials close to or on top of the batteries or the charger, as this may result in overheating, explosion or fire.
Never install batteries backwards or attempt to charge non-rechargeable batteries in the battery charger.
For you protection and for the batteries being charged, use the charger only as instructed.
Discontinue use if the battery contacts, cord or charger are dropped or damaged in any way.
Always disconnect the power supply and remove the batteries when charging is complete.
Do not attempt to charge with AC and car power sources at the same time.
Under no circumstances should the charger be dismantled, modified or used for other purposes.
Keep the charger out of the reach of children.
Charging the Glasses Recording Unit battery using USB charger
Charging a battery inside the Recording Unit using the supplied USB charger should be considered a backup solution. We recommend charging the batteries using the supplied stand-alone battery charger. If the Recording Unit is in use while it is being charged with the USB charger, the Recording Unit may become hot. If so, stop charging the battery.
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To charge a battery inside the Recording Unit:
1. Locate the USB charger in the Tobii Pro Glasses 2 package. 2. With the battery inside the Recording Unit, connect the micro USB cable to the Recording
Unit. 3. Plug the USB charger into a standard AC outlet. The Power LED on the Recording Unit will
blink green when the battery is being charged.
7.1.2 Inserting/removing the battery Glasses Recording Unit
Only use the supplied rechargeable Liion batteries (type 18650, 4.2 Volts) in the Recording Unit.
To insert a battery into the Tobii Glasses Recording Unit (See illustration to the right):
1. Turn off the Recording Unit. 2. Push and turn the bottom of the Recording Unit and then lift the battery compartment lid. 3. Remove any old battery and insert a new one. When inserting a new battery, make sure to
turn the battery so that the positive end (+) is at the top of the Recording Unit and the negative end (-) is against the bottom. 4. Put the battery container lid back on and lock it by push- turning it.
Never insert batteries the wrong way in the Recording Unit as this may damage the device. The battery should be inserted with the positive end (+) at the top of the Recording Unit and the negative end (-) against the bottom.
Never insert any other type of batteries than the supplied Liion batteries (type 18650, 4.2 Volts) in the Recording Unit as this may damage the device permanently.
7.1.3 Inserting/removing an SD memory card in the Recording Unit
To insert an SD memory card into the Tobii Glasses Recording Unit (See illustration above):
1. Tap the Eject symbol on Tobii Glasses Controller Software Dashboard for the relevant Recording Unit.
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2. Tap Yes in the dialog box to confirm. 3. Open the SD memory card lid of the Recording Unit. 4. To release the SD memory card gently press the SD memory card inside the Recording
Unit. Remove the SD memory card. 5. Gently insert a new SD memory card into the SD memory card slot with the contacts facing
upward (towards the same side as the Tobii logo on the side of the Recording Unit). 6. Close the SD memory card lid.
Never remove the SD card from the Glasses 2 Recording Unit while a recording is ongoing as doing so will corrupt any data being recorded. The Recording Unit only supports SD memory cards formatted as FAT32. Make sure to format any new SD memory cards as FAT32 before inserting them in the Recording Unit. New SDXC SD memory cards must always be formatted as FAT32 before they will work with the Recording Unit.
7.1.4 Connecting the Head unit cable
1. On the Head Unit, gently connect the cable to the micro connector and then attach the cable to the Cable Guide.
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2. Connect the other end of the Head unit cable to the Head unit connector on the Recording Unit.
7.1.5 Changing nose pads (remove and mount new):
1. To remove the existing nose pad: Gently squeeze the tips of the nose pad towards each other and then gently pull the nose pad straight away from its mounting.
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2. To mount a new nose pad: Gently squeeze the tips of the nose pad towards each other and then gently push the Nose pad straight onto the mounting indentations.
7.1.6 Changing the lenses on the Head Unit
Glasses 2 comes with two different protective lenses, one clear and one tinted. The tinted lens is intended to be used in bright or sunny environments, while the clear lens is intended for general use. Glasses 2 will function even though no lens is attached to the Head Unit.
1. Locate the small hook that keeps the lens in place, located between the scene camera and the nose pad at the front of the Tobii Glasses Head Unit.
2. To remove the existing lens: Gently push the hook downwards while gently turning the lens past the retaining clip.
3. To mount a lens: Fit the position guides into the indentations, and then gently press the lens past the retaining clip so that it locks in place.
7.1.7 Turning Tobii Pro Glasses 2 on and off
To turn on the Tobii Pro Glasses 2 Eye Tracker:
1. Make sure the eye tracker is fully assembled according to the instructions above. 2. On the Recording Unit, press and hold the power button until the Connection Status LED
and the SD card Activity LED flash green to indicate startup.
To turn off the Tobii Pro Glasses 2 Eye Tracker:
1. On the Recording Unit, press and hold the power button. 2. Before the actual shutdown process begins, the Connection Status LED and the SD card
Activity LED flash red to indicate that the Recording Unit is about to start the shutdown process. 3. When the Connection Status LED and the SD card Activity LED stop flashing, the shutdown process begins and the button can be released.
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7.2 Managing study data in Tobii Glasses Controller Software
7.2.1 Creating a new study
When a new study is created, a new file container for participants and recordings is created automatically. Participants and recordings are not shared among studies.
To create a new study:
1. Tap Studies. 2. Tap Create New Study in the lower right hand corner. 3. Type a name for your study in the Create New Study dialog box. 4. Tap Create.
7.2.2 Adding participants to a study
Participants can be added to a study in two different ways — either as a part of creating a recording (see section Recording with Tobii Pro Glasses 2), or through the Participants List (see below). If participants' names or identification codes are known beforehand, entering this information into the Tobii Glasses Controller Software in advance of data collection may simplify the participant set up process in the field.
Participants cannot be deleted or removed once they have been created in Tobii Glasses Controller Software.
To add a new participant to your study:
1. Tap Participants on the Menu bar. 2. Tap New Participant in the lower right hand corner. A Create new participant dialog box
opens. 3. Type the participants name in the participant field and participant details in the participant
info field. 4. Tap Create to add the participant to the study.
7.2.3 Opening a study (and switching from one study to another)
To open a study:
1. Tap Studies. 2. Tap Open for the study that you want to open. The list of studies can be sorted and
searched.
7.2.4 Deleting a study in Tobii Glasses Controller Software
Deleting a study will only erase the metadata and information in Tobii Glasses Controller Software. It will not affect any recordings and data stored on any SD memory card in the Recording Unit. Once a study is deleted it is no longer possible to replay recordings or view information about recordings or participants from Glasses Controller Software. Data on the SD memory cards can still be imported into Tobii Glasses Analysis Software.
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To delete a study:
1. Tap Studies. 2. In the My Studies dialog, select the studies you want to delete by ticking the boxes. 3. Tap Delete. A confirmation dialog box appears. 4. Tap Yes, delete this study to confirm deleting of the study.
7.3 Connecting the Tablet running Tobii Glasses Controller Software to a Recording Unit
For Tobii Glasses Controller Software to be able to send or receive information to/from Tobii Pro Glasses 2, the Recording Unit and the tablet/computer running Tobii Glasses Controller Software must be connected to each other. The connection can either be established over WLAN1 (wireless) or with an Ethernet cable (if using an Ethernet cable, a USB/LAN adapter needs to be installed on the tablet running Tobii Glasses Controller Software). The Recording Unit works as a network access point, and a computer running Tobii Glasses Controller Software connects to it in a way similar to how a computer would connect to any network.
7.3.1 Connecting/Disconnecting over WLAN when using Recording Unit as an access point
To wirelessly connect the tablet/computer running Tobii Glasses Controller Software to the recording unit2:
1. Open the Charms bar by sliding your finger inward from the screens right edge in Windows 8/8.1.
2. Tap settings in the Charms bar. 3. Tap the Wireless network icon. A list of available networks will appear. (It may take up to
two minutes before a newly started recording unit appears in the list of available networks.) 4. If the tablet/computer is already connected to another network (WLAN/internet/LAN con-
nection etc), make sure to disconnect from this network first. You may otherwise experience that the tablet is not reconnecting automatically to the recording unit after losing connection to it. n To disconnect from your current network: tap Current connection and then tap Dis-
connect 5. Tap the WLAN network that has the same name as the serial number of your recording
unit (TG02X-XXX...). You will find the serial number on the sticker on the back of the recording unit. 6. Select the Connect automatically check box to always connect automatically to the recording unit. 7. Tap Connect.
1Not available in the Tobii Pro Glasses 2 Live View Package. 2Not available in the Tobii Pro Glasses 2 Live View Package.
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8. Enter the WLAN password, TobiiGlasses into the network security key field and tap Next. It may take up to two minutes before Tobii Glasses Controller Software establishes a connection to the recording unit. On Tobii Glasses Controller Software Dashboard, the Glasses Control panel will display “Ready” whenever there is a connection between the software and the recording unit.
The connection will be lost when either the tablet computer or the Recording Unit is turned off, or if the distance between the tablet/computer and the recording unit is too great. When there is no connection between Tobii Glasses Controller Software and the recording unit, the Glasses Control panel will display “Disconnected”.
For the best WLAN speed and performance we recommend using the power plan “High performance” on your tablet/ computer.
If the tablet/computer is set to automatically connect to other wireless networks in range, the tablet will switch to any of these networks if the recording unit goes out of range. Make sure to always disconnect manually from these networks to ensure that the tablet/computer running Tobii Glasses Controller Software will switch back once the recording unit comes back into range.
WLAN signal quality is affected by different environmental factors such as the distance between the recording unit and the tablet, the presence of walls, windows, furniture and other objects, and the presence of other WLAN devices and networks in the same area. A weak or low quality WLAN signal will decrease the quality of, or even interrupt the Live Viewing video in Tobii Glasses Controller Software or even disconnect the recording unit from the tablet/ computer.
Networks settings on the tablet/computer must be set to Obtain an IP address automatically for the connection to work correctly. On most computers this is the default setting.
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7.3.2 Connecting/disconnecting using a cable connection
To connect Tobii Glasses to Tobii Glasses Controller Software using an Ethernet cable:
1. Locate the LAN port on your tablet/computer, or install a USB Ethernet adapter if there is no available Ethernet port.
2. Connect the Ethernet cable to the LAN port on the tablet/computer and to the recording units LAN port. The Glasses Control panel on Tobii Glasses Controller Software Dashboard will display “Ready” whenever there is a connection between the software and the recording unit.
The connection will be lost if the Ethernet cable is unplugged or if the tablet computer or the recording unit is turned off. When there is no connection between Tobii Glasses Controller Software and the recording unit, the Glasses Control panel will display “Disconnected”. The connection will be reestablished when the Ethernet cable is reconnected.
Networks settings on the tablet/computer must be set to Obtain an IP address automatically for the connection to work correctly. On most computers this is the default setting.
7.3.3 Changing WLAN settings of the recording unit
On occasions, it might be necessary to change the recording units WLAN settings. For example if you want to connect to an existing WLAN to be able to follow the participant over greater distances using Live View.
To configure the WLAN settings, you need to connect to the recording unit using an Ethernet cable (see the section above). Make the necessary connection and then follow the procedure below:
1. Tap the Settings icon on the Tobii Pro Glasses card in the controller software (the gear symbol down to the left side).
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2. The WLAN settings window shows. Here you have the option to turn the wireless function of the recording unit ON/ OFF. This can be useful if you need to perform a study in an area where wireless signals are not allowed, like a hospital etc.
3. To change the WLAN settings, tap the Configure button. In the window that appears, you have the following settings: n Name (SSID) — This is the configured SSID of the recording unit. This can be changed to a name of your liking. n Password — This is the password used for connecting to the recording unit. This can be changed. n Channel — This is the WLAN channel the recording unit uses for wireless communication. When choosing a channel it could be a good idea to use a channel survey app to find out the most suitable channel.
4. Initially the recording unit is working in Access Point mode. If you want to change it to Client mode, tap Connect to other network to show a list of available networks. Choose a network, enter the required password (if needed), and tap Connect. The recording unit now functions in Client mode. If you want to go back to Access point mode, tap Turn on Access Point, confirm your settings and tap OK.
n The Live View performance is dependent on the overall network performance and other traffic using the same network. As the data stream transmitted from the recording unit is very large, there is a chance that Live View wont work due to limited band width.
n The Tobii Pro Glasses 2 supports WPA/WPA2 password protected networks. n Networks that require both username and password are not supported. n Networks that require you to log in through a web browser are not supported.
7.3.4 Verifying the recording unit is connected to Tobii Glasses Controller Software
Once Tobii Glasses Controller Software has established a connection to the Recording Unit, a Glasses Control Panel for the Recording Unit will appear on the Dashboard. When connection is lost the Glasses Control Panel will remain on the Dashboard, but will display “Disconnected”.
To verify that Tobii Glasses Controller Software is connected to a Recording Unit:
1. The Glasses Control Panel for the Recording Unit on the Dashboard displays “Ready”. 2. On the Recording Unit, the Connection Status LED emits a constant green light.
7.3.5 Hiding/showing Glasses from the Dashboard
Every Recording Unit that at any time has been connected to your installation of Tobii Glasses Controller Software will appear on your Dashboard. It is possible to hide Recording Units not currently in use, or to show ones that have been hidden.
To Hide/Show a Recording Unit on the Dashboard:
1. Tap the Hide/Show Glasses drop down menu on the Dashboard. 2. Select the check boxes of the Recording Units that should be visible on the Dashboard,
and deselect the ones that should be hidden.
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7.4 Fitting the Tobii Pro Glasses 2 Eye Tracker onto a participant for recording
To be able to collect accurate eye tracking data Tobii Pro Glasses 2 must be calibrated individually for each participant. Before the calibration process the participant must be wearing the Head Unit correctly so that the Tobii Pro Glasses 2 cameras can accurately track the participants eyes.
7.4.1 How to fit the Tobii Pro Glasses 2 Eye Tracker onto a test participant:
1. Make sure all optical parts on the Head Unit such as eye tracking sensors, and IR illuminators are clean and not scratched or damaged in any way.
2. Make sure that participant characteristics match the requirements of the Glasses 2 Eye Tracker.
3. Make sure that Tobii Glasses Controller Software is running on your tablet/computer.
4. Make sure the Recording Unit is turned on.
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5. Make sure there is a connection between Tobii Glasses Controller Software and the Recording Unit either over WLAN or Ethernet on the Dashboard in Tobii Glasses Controller Software.
6. Gently fit the Head Unit onto the participant as shown in the illustration.
7. Make sure the Glasses fit comfortably and securely.
8. To ensure the Head Unit is stably and securely positioned on the participants head and nose, exchange the Nose Pad for another Nose Pad in a different size or shape if necessary. (To change the Nose Pad, see instructions below)
9. We recommend that you use the Head Strap to secure the Head Unit on the participants head. This will reduce the risk of the Head Unit falling.
10. Make sure the Head unit cable runs through the Cable Guide, and then behind the participant. Secure the cable onto the participants clothing if necessary.
11. Gently attach the Recording Unit to the participants belt or clothing somewhere along waistband of the trousers/ skirt, preferably along the participants right side or on the back. It is also possible to place the Recording Unit in a pocket or bag.
7.4.2 How to use the Track Status (Adjustments) tool:
The Track Status or Adjustments tool is designed as a guide to help you position the Tobii Pro Glasses 2 on a participant correctly. Below is a table of the most common scenarios, what they mean and possible solutions to any problems.
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No eyes detected — The Tobii Pro Glasses 2 cannot detect any eyes with any of the Eye Tracking Cameras. Move the Tobii Pro Glasses 2 Head Unit closer to the participants eyes or change the Nose Pad.
Pupils detected, but not in range — The Tobii Pro Glasses 2 can detect pupils, but they too far away from the Eye Tracking Cameras. Move the Tobii Pro Glasses 2 Head Unit closer to the participants eyes or change the Nose Pad.
Pupils detected, bad distance and on the limit of the field of view of the eye cameras — The Tobii Pro Glasses 2 can detect the participants pupils, however they are only just within the field of view of the Tobii Pro Glasses 2 Head Units Eye Tracking Cameras and are too far away. Move the Tobii Glasses Head Unit closer to the participants eyes or change the Nose Pad. Pupils detected, OK distance and within the field of view of the eye cameras — The Tobii Pro Glasses 2 can detect the participants pupils, they are on the limit of the recommended field of view for the Tobii Pro Glasses 2 Head Units Eye Cameras. Recording should be possible with this status, however we recommend that you try and achieve a better status if possible. You can achieve a better track status by moving the Tobii Glasses Head Unit closer to the participants eyes or changing the Nose Pad.
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Pupils detected, good distance and within the field of view of the eye cameras — The Tobii Pro Glasses 2 can detect the participants pupils within the preferred field of view of the Head Units Eye Cameras and the eyes are the perfect distance from the eye cameras. This is the best status achievable with the Tobii Pro Glasses 2 and should give you the best tracking.
The Track Box or Adjustments tool is designed as a guide only. The gaze data seen in the Tobii Glasses Controller should always be the primary measure for data quality. If it appears that quality data is being received, but the Track Box or Adjustments tool is showing problems, please disregard the Track Box or Adjustments tool in favour of quality gaze data.
7.4.3 How to change the Nose Pad
See information on how to change the provided nose pads in this section: Changing nose pads (remove and mount new):
7.5 Recording with Tobii Pro Glasses 2
Tobii Pro Glasses 2 recordings are initiated from the Dashboard in Tobii Glasses Controller Software on your tablet/computer. Recordings are associated with the study that was open when initiating the recording. Make sure the Recording Unit is correctly connected over WLAN or Ethernet to your tablet/computer with Tobii Glasses Controller Software before attempting to start/ stop/pause a recording.
7.5.1 Starting a recording
You must go through four basic steps to start a recording:
1. Create/Select a participant. 2. Calibrate the participant. 3. Verify the calibration. 4. Start the recording.
Creating/Selecting a participant and initiating a recording:
1. Make sure the correct study is open in Tobii Glasses Controller Software. 2. Tap Dashboard on the Menu bar. 3. Make sure the Glasses Control Panel for the relevant Recording Unit displays “Ready”. 4. Tap Start New Recording on the Glasses Control Panel of the relevant Recording Unit. 5. Create a new participant or select an existing participant.
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6. To create a new participant, type the participants name in the Participant field and participant details in the Participant Info field. Then tap Create.
7. To select an existing participant, tap Existing Participant and select the appropriate participant from the list.
Calibrating the participant:
To be able to collect accurate eye tracking data Tobii Pro Glasses 2 must be calibrated individually for each participant. During the calibration process the participant must be wearing the Head Unit while focusing on the center of the calibration target. The calibration target is printed on the supplied calibration cards and calibration stickers.
1. Make sure the calibration card or the calibration sticker is visible to the participant and appears in the scene camera live view video in Tobii Glasses Controller Software. The calibration card should be held flat against a wall or otherwise straight towards the participant. The distance between the participant and the Calibration Card should be between 0.8 and 1.2 meters (2.6 and 3.9 feet).
2. Ask the participant to look at and focus on the center of the Calibration Target. Keep the calibration card completely still during the calibration process.
3. While the participant is looking at the Calibration Target, tap the Calibrate icon in the bottom right hand corner of the live view window. Animated graphics illustrate the progress of the calibration process.
4. If calibration was unsuccessful try to re-calibrate the participant.
Verifying the calibration:
1. Once the calibration is complete, the results will be displayed in the calibration results box. Verify calibration results by asking the participant to look at a few objects suggested by you, for example the calibration target, while verifying in the live view video that eye tracking data is accurate.
2. If eye tracking accuracy is acceptable for your study, continue to the next step. Otherwise tap Recalibrate and repeat the calibration process.
Starting the recording:
1. Tap Record after calibrations have been completed. Live Viewer will continue to show real time eye tracking.
7.5.2 Pausing a recording in progress
Ongoing recordings can only be paused when the Recording Unit is connected to the tablet/computer with Tobii Glasses Controller Software. Pausing a recording can be done from both the Dashboard and Live Viewer.
To pause a recording from the Dashboard:
1. Make sure the Glasses 2 are connected to Tobii Glasses Controller Software. 2. Tap Pause on the Glasses Control Panel for the relevant Recording Unit. The recording is
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now paused and the Pause button has become a Resume button. To resume recording, tap Resume.
To pause a recording from Live Viewer:
1. Make sure the Live Viewer video is playing; this indicates that there is a valid connection between the Glasses 2 and Tobii Glasses Controller Software.
2. Tap Pause. The recording is now paused and the Pause button has become a Resume button. To resume the recording, tap Resume. Pausing a recording from the Live Viewer will not only pause the live viewing, but will also stop all data collection.
7.5.3 Stopping a recording in progress
Recordings in progress can only be stopped when the Recording Unit is connected to the tablet/computer with Tobii Glasses Controller Software. Stopping of recordings can be done from both the Dashboard and the Live Viewer.
To stop a Recording from the Dashboard:
1. Make sure the Glasses 2 are connected to Tobii Glasses Controller Software. 2. Tap stop on the Glasses Control Panel for the relevant Recording Unit. A confirmation dia-
log box appear. 3. Tap Yes to confirm stopping the recording.
To stop a Recording from the Live Viewer:
1. Make sure the Live View video is playing, this indicates that there is a valid connection between the Glasses and Tobii Glasses Controller Software.
2. Tap the Stop button. A confirmation dialog appears. 3. Tap Yes to confirm stopping of the recording. The Recording will stop and the Glasses
Dashboard will appear.
7.6 Watching a recording live with the Live Viewer
The Live Viewer functionality enables you to view and hear live video/audio from the Tobii Pro Glasses 2 Head Unit with real time eye tracking data overlaid. Live Viewer only works when the Recording Unit is connected to the tablet/computer with Tobii Glasses Controller Software. Live Viewer provides a button which brings up a volume slider (with this you can determine at what level the live audio will be heard), buttons to stop, pause resume a recording. It also provides critical information such as remaining battery and memory time remaining, recording duration, and whether the Glasses are connected to Tobii Glasses Controller Software or not.
To live view an ongoing recording:
1. Make sure the Glasses 2 are connected to Tobii Glasses Controller Software. 2. Tap Live Viewer on the menu bar.
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A weak or low quality WLAN signal will decrease the quality of, or even interrupt the live viewing video in Tobii Glasses Controller Software or even disconnect the Recording Unit from the tablet/computer. For the best possible live viewing quality, use an Ethernet cable to connect to the Recording Unit.
The live view audio is muted by default, be careful so as to avoid audio feedback, this can occur if the Tobii Pro Glasses 2 Head Unit is too close to the device/computer you are using for Live View.
7.7 Locating recordings
Recordings can be found and accessed from both the Recordings list and the Participants list in Tobii Glasses Controller Software. The Recording List enables you to find collections of recordings based on recording name, duration, quality, date etc., while the Participants List lets you find all the recordings associated with a specific participant. Once a recording has been located, it can be replayed or deleted; see following sections for instructions.
7.7.1 Using the Recordings List to locate recordings
The Recordings List shows details about completed recordings in the currently open study.
To open the Recordings List:
Tap Recordings on the menu bar. Details about each recording include:
n Checkbox indicating if a recording is selected or not for replay. n Availability Icon indicating if the recording is available for replay:
n Light grey = SD memory card with recording not accessible, insert SD memory card and re-connect the Recording Unit.
n Dark grey = Recording is available. n Red = Recording deleted, no longer available. n Recording recording name, as typed in when the recording was initiated. n Participant participant name, as typed in when the participant was created. n Duration the duration of the full recording excluding pauses. n Gaze Samples the amount of valid eye tracking samples recorded as a percentage of a theoretical maximum number of samples, given the recording duration. (e.g. participant blinks will reduce “Eye tracking quality” since closed eyes makes it impossible for the eye tracker to collect valid data. n Date date and time for the start of the recording. n Open tap to start a replay.
The Recordings List can be sorted and/or searched to give a better overview of the recordings.
To sort the Recordings List:
Tap the column name of the column that you want to sort by.
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To search for a recording in the Recordings List:
Type the recording name or the participant name in the search field. 7.7.2 Using the Participants List to locate recordings
Participants shown in the Participants list belong to the currently open study. All completed recordings for any given Participant can be listed in the Participants List.
To open the Participants List:
Tap Participants on the menu bar.
To access all recordings of a specific participant:
Tap the participants name in the Participants List. A recording list opens that shows the participants completed recordings.
To filter the Participants List:
To the right of the word Filter, tap either All, Today or Yesterday to display recordings made according to your choice.
To sort the Participants List:
Tap the Sort By drop down menu and then select the basis of the sorting you want. You can sort the Participants List based on either time (new/old) or participant name (A-Z/Z-A).
To search for a participant in the Participants List:
Start typing the participant name or participant details in the search field.
7.8 Replay a recording
A replay of a recording can either be initiated from the Recording List, or though the Participants List when accessing the recording list for a participant. It is also possible to export the gaze replay video from the Recordings list.
Video/Audio and eye tracking data is stored only on the SD memory card inside the Recording Unit, not on the Tobii Glasses Controller Software tablet/computer. For any replay to work, the Recording Unit with the SD memory card used during the recording must be connected to Tobii Glasses Controller Software.
To start replaying a recording:
1. Find the recording you want to replay using any of the above described methods. 2. Tap on the row of the recording you want to replay. 3. Tap the video display area to begin playback.
To pause replaying a recording:
n Tap the video display area to pause the video.
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To change the volume
1. Tap the volume button. 2. Use the slider to choose the desired volume level.
To skim through or jump in the video replay:
n Tap and drag the track slider below the video display area.
To switch to next or previous recording:
n Tap the arrows at the side of the video.
To exit replay mode:
n Tap the X at the top right.
7.9 Exporting a gaze replay video
To export a recording as a video from Tobii Glasses Controller Software:
1. Select the recordings you want to export from the Recordings List. 2. Tap Export recordings. 3. Choose where on your tablet/computer you want to save the exported videos. 4. Tap OK; the selected recordings are now exported as videos.
7.10 Deleting a recording
To delete recordings the Recording Unit with the inserted SD memory card used for recording must be connected to Tobii Glasses Controller Software.
Deleted recordings will still show up in the Recordings List in Tobii Glasses Controller Software, indicated by a grey and strike through availability icon, but they will not be available for replay. Deleting a recording will delete the file permanently from the SD memory card in the Recording Unit, and the recording cannot be recovered.
To delete a recording:
1. Using any of the above methods to find the recording you want to delete. 2. Tap Open on the row of the recording you want to delete. The replay window opens. 3. To delete the recording, tap Delete Recording. A confirmation dialog box opens. 4. Tap Yes to confirm deleting of the recording.
7.11 Backing up recorded data
Make sure to regularly back up recorded data during a data collection day.
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To back up SD memory card data using a SD memory card slot or reader:
1. Insert the SD memory card you wish to backup into the SD memory card slot or reader on your tablet/computer.
2. Open the SD memory card storage device your computers file manager. 3. Copy all files from the SD memory card to a backup folder or drive on the computer.
7.12 Other operations and information
7.12.1 Status LEDs indication scheme for the Recording Unit
There are three LED indicators on the Recording Unit:
1. Power Indicator LED. 2. Connection Status LED. 3. SD card Activity LED.
Rules of thumb:
n To start a Recording: All three LEDs should be green. n Red LEDs typically mean that something needs attending to.
Table 7.1 Recording Unit LED status overview
Power Indicator LED
(LED off) The Recording Unit is turned off. All other LED indicators are off.
(LED solid green) The Recording Unit is powered on. ~100-30% of battery power remaining
(LED solid red)The battery is running out of power. ~29-10% of battery power remaining.
Connection Status LED (LED off) The Recording Unit is not connected to Tobii Glasses Controller Software. (LED solid green) The Recording Unit is connected to Tobii Glasses Controller Software.
(LED blinking yellow) The Recording Unit is not connected to Head Unit. Check the Head unit cable.
SD Card Activity LED (LED off) No SD card present. Insert SD card in order to record
(LED solid green) Recording Unit is ready to start recording. The SD card can be removed.
(LED blinking green) Recording Unit is busy writing to SD card. Do not remove SD card.
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(LED blinking red)The battery is out of power. Stop any ongoing recordings immediately and replace the battery.
(LED blinking green) The battery inside the Recording Unit is charging via the USB port.
(LED blinking alternately red/green) The Recording Unit is busy writing to the SD memory card and the SD memory card has less than 30 minutes recording time left. Stop the recording as soon as possible and replace the SD memory card with another that has space. (LED solid red) There is less than enough space for 30 min. of recording.
(LED blinking red)The SD card is running out of space. Stop any ongoing recording immediately and replace the card. (LED blinking yellow) There is something wrong with the SD card and it cannot be written to.
7.12.2 Tobii Pro Glasses 2 data structure
Data from a Tobii Pro Glasses 2 recording is contained in “studies”. Each study contains general study details, participant data and recording data. Since both Tobii Glasses Controller Software and the Recording Unit can generate and store data in a given study, data is automatically synchronized between the two units whenever there is a connection between them. As seen in the table below, scene camera video and full recording data (including all eye tracking data) is ONLY stored on the Recording Unit SD card (SD); all other data is stored both on the Recording Unit SD card and on the tablet/computer running Tobii Glasses Controller Software (TGCS).
Container Study
Type
Data
Data is stored
General Participant
Study name Date created
Participant name
SD + TGCS SD + TGCS
SD + TGCS
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Recording
Participant info
Names of associated recordings
SD + TGCS SD + TGCS
Recording name Scene camera video Full Recording data set (Eye tracking data) Duration Eye tracking quality Recording date
SD + TGCS SD SD
SD + TGCS SD + TGCS SD + TGCS
7.12.3 Displaying the Glasses Control Panel Properties
Every Recording Unit has its own Device name, Serial number, Firmware version etc. This information is accessible in Glasses Control Panel Properties on the Dashboard in Tobii Glasses Controller Software.
To display Glasses Control Panel Properties:
1. Locate the Glasses Control Panel for the relevant Recording Unit on the Dashboard. 2. Tap the Properties icon in the bottom left hand corner of the Glasses Control Panel.
Information displayed in the Glasses Control Panel Properties:
n Name of Recording Unit (editable) n Recording Unit serial number n Firmware version n Date of last firmware update
To return to the Glasses Control Panel:
n On Glasses Control Panel Properties, tap the bottom left hand corner.
7.12.4 Renaming the Recording Unit
The name of a Recording Unit can be changed to make it easier to keep track of which eye tracker is which.
To rename a Recording Unit:
1. Open Glasses Control Panel Properties as described in the section above. 2. Tap Rename Glasses in Glasses Control Panel Properties . 3. Type a new name and tap Save Changes.
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7.13 Tobii Glasses Controller Software considerations and limitations
7.13.1 Dashboard information
Information on the Glasses Control Panel is synchronized with a Recording Unit as long as the software is running and there is a connection between the tablet/computer. There are cases when they are not connected to each other which might cause the information on the Dashboard to be misleading. If a recording that was started by one tablet/computer is stopped by another tablet/computer, the Glasses Control Panel of the tablet that started the recording will state that the Glasses are still recording. When connection is re-established, the information on the Dashboard will be updated. The same is true if a Recording Unit runs out of battery or space on the SD card.
7.13.2 Anyone running Tobii Glasses Controller Software can connect and control any Tobii Glasses Recording Unit.
There are no means of locking a Recording Unit to one or several tablets or licenses of Tobii Glasses Controller Software. Anyone who has Tobii Glasses Controller Software installed on a Windows computer or tablet can potentially connect and control any Recording Unit.
7.13.3 Editing or removing participants from a Study
Participants cannot be edited or removed from the Participants List. If, for any reason a faulty participant is added to the Participants List, ignore this participant and add a new Participant with the correct data.
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8 Advanced Use with Multiple Units
In most research scenarios one tablet/computer connects to one Tobii Pro Glasses 2 Recording Unit. There are scenarios where one would like to connect one tablet to multiple Recording Units, or multiple tablets to one or more Recording Units.
The Recording Unit works as a network access point and multiple tablets running Tobii Glasses Controller Software can connect to it simultaneously. The opposite, one tablet/computer connected to multiple Recording Units, is however limited by the number of network hardware devices in the computer. To connect multiple Recording Units to one tablet/computer, a router or switch must be used, along with Ethernet cables between the Recording Units and the router/switch. In this case the switch becomes the access point rather than the Recording Units.
Known issues when connecting multiple tablets/computers to the same Recording Unit:
n If commands are sent from several instances of Tobii Glasses Controller Software to the same Recording Unit, the Recording Unit may receive conflicting instructions and may stop reacting.
n The bandwidth may be insufficient to allow for several instances of Tobii Glasses Controller Software to allow live viewing of an ongoing recording.
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9 Accessories
9.1 Tobii Pro Glasses 2 Carry Case
Tobii Pro Glasses 2 comes with a dedicated Carry Case that will accommodate the most important components needed for data collection with Tobii Pro Glasses 2, including the Head Unit, Recording Unit, SD memory cards, batteries, etc. See the illustration (below right) and the table below for information about how to fit the equipment in the Carry Case. The Carry Case can be used as a portable tablet rest; please see illustration below left.
a. Head Unit b. Recording Unit c. Protective Lenses (1 clear + 1 tinted, 1 attached to Head Unit) d. Nose Pads in different sizes
e. Rechargeable Li-Ion batteries type 18650 f. SD memory cards + sleeves
g. Calibration Card h. Microfibre cleaning cloth i. Head Strap
j. USB memory stick with documentation and software k. Cable cord clip l. Head Unit cable
When using the Carry Case as a portable table rest, please be careful; if the Carry Case is tilted too much it may cause your device to slide off and drop.
9.2 Tobii Pro Glasses 2 Accessories
The Tobii Pro Glasses 2 comes with some accessories that will compliment and improve the ease of use of the Glasses 2 solution such as an Ethernet cable, battery charger, USB charger for the Recording Unit, etc. See the illustration and the table below for information on the included accessories.
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1. Battery charger for Li-ion batteries
2. USB Ethernet Adapter 3. Power cables for battery charger (EU, US, UK + AUS) 4. USB charger for Recording Unit
5. Power plugs for USB charger (EU, US, UK + AUS) 6. Ethernet cable (3 meters) 7. Calibration Cards
8. Calibration Stickers
9.3 Tablet computer included in the Tobii Pro Glasses 2 Premium Package
The Tobii Pro Glasses 2 Premium Package includes a Dell Windows 10 Pro Tablet1.
9.3.1 Preparing your Dell Tablet for use
Windows will download the latest updates and update the computer when you connect your Dell Windows 10 Pro Tablet to the Internet for the first time. This may take a considerable amount of time and require several reboots. Dell Digital Delivery will also automatically connect to the Internet and suggest a few downloads for your Dell tablet.
Please make sure you do NOT download and install the McAfee Security Center 30 day trial as this software may block communication between your tablet and the Tobii Pro Glasses 2 Eye Tracker. If you have already installed the McAfee Security Center software, please uninstall the software before installing Tobii Glasses Controller Software. For best performance also avoid installing any application that relies on constant Internet access such as Skype, Spotify or other similar communication or media software.
9.3.2 Support for your Dell Tablet
The Dell Tablet included in the Tobii Pro Glasses 2 Premium Package includes 3 years of Dell Support. To get support for your tablet or Windows 10 please use the Dell Service Tag number located on the shipping box when communicating with Dell. Visit the Dell website http://www.dell.com for contact details and information. For any support related to Tobii Pro Glasses 2 Eye Tracker, Tobii Glasses Controller Software or Tobii Glasses Analysis Software please contact Tobii Pro for support: http://www.tobiipro. com/learn-and-support.
1The actual make and model of the included tablet may be different in your shipment. Please see your order or delivery confirmation for details.
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10 Technical Specifications
10.1 Eye Tracking
Eye tracking technique Binocular eye tracking Sampling rate Calibration procedure Parallax compensation tool Slippage compensation Pupil measurement
Corneal reflection, dark pupil Yes 50 Hz or 100 Hz 1 point Automatic Yes, 3D eye tracking model Yes, absolute measure
10.2 Head Unit
Material Protective lens Interchangeable lenses Nose pad Scene camera, video resolution Scene camera, video format Scene camera, field of view Scene camera horizontal and vertical FOV (approx.) Weight Frame dimensions (width ×depth ×height) Cable length Visual field of view (frame obstruction)
Audio Design characteristics Number of eye tracking sensors Fixed geometry Sensors
Grilamid plastic, stainless steel, aluminum Plastic, in 2 versions: clear and tinted Yes Grilamid plastic, interchangeable 1920 ×1080 at 25 fps H.264 90 deg. 16:9 format 82 deg. horizontal / 52 deg. vertical
45 grams including protective lens 179 ×159 ×57 mm 1200 mm More than 160 deg. horizontally, 70 deg. vertically Integrated microphone Light weight and discreet 4 sensors Yes Gyroscope and accelerometer
10.3 Recording Unit
Battery recording time Battery type
Storage media
120 min.
Rechargeable 18650 Li-ion, Capacity: 3 400 mAh SD (SDXC, SDHC) card
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Connectors Dimensions (height x width x depth) Weight Sync Port
Micro USB, 3.5 mm jack, Multimedia interface 130 x 85 x 27 mm 312 grams 3.5 mm jack (TTL signal)
10.4 Prescription Lenses (Option)
Correction lenses
Magnetic lens attachment adapter Dimensions (height x width x depth) Weight
34 pcs., ranging from 5.0 dpt. to +3.0 dpt. in increments of
0.5 dpt. Made of plastic with hard coating. 2 units, made of plastic 80 x 270 x 370 mm (complete kit) 1150 grams (complete kit)
10.5 Compliance
Ingress protection CE - European Union FCC - USA CCC - China VCCI - Japan Eye Safety (EN 62471:2008) Underwriters Lab US (UL 60950)
IP class 20 Yes Yes Yes Yes Yes Yes
10.6 Compatible Software
Recording and live viewing Data analysis and export
Tobii Pro Glasses Controller Software Tobii Pro Lab Software
10.7 Controller Software — Feature overview
l Manage participants l Manage recordings l Live viewing of recordings l Instant replay of recordings l One point calibration l WLAN configuration settings — connect to existing wireless networks l Recordings playable from local medias l Gaze based exposure (Gaze spot meter) possible
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l Eye images video possible in live view and they can be stored on an SD card. Tobii customer service provides the password for this functionality.
l Switch between 50/100 Hz sampling rate (only with 100 Hz Pro Glasses 2)
10.8 Controller Software — Minimum system requirements
Operating System: Windows 7, 8, 8.1 and 10 (32 bit and 64 bit) CPU: Intel Core i5 Resolution: 1024 ×768 Memory: 2 GB
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11 Compliance
This Tobii Pro eye tracker is CE-marked, indicating compliance with applicable health and safety legal requirements set out in the European Union and EEA.
この装置 は、現 在設置 されている場 所で妨 害波 の測定 がされた情 報技 術装 置です。こ の場所 以外 で使用 する場合 は、その場所 で、再 び妨害 波の測定 が必要 となります。
11.1 ETL compliance
Conforms to ANSI/UL Std. 60950-1 Certified to CSA Std. C22.2 No. 60950-1
11.2 Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna. l Increase the separation between the equipment and receiver. l Connect the equipment into a wall outlet on a circuit different from that to which the
receiver is connected. l Consult the dealer or experienced radio/TV technician for assistance.
11.3 Canadian Compliance Statement
CAN ICES-3(B)/NMB-3(B). This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
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1. this device may not cause interference, and 2. this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2)l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,même si le brouillage est susceptible d'encompromettre le fonctionnement.
11.4 EU Compliance Statement
Tobii AB declares that this device is in compliance with the essential requirements and other relevant provisions of the R&TTE and EMF Directive.
11.5 Declaration of Conformity (Standards)
The Tobii Pro Glasses 2 Recording unit and its handling comply with the following standards:
l EMC Emission: EN55022:2010 Class B, FCC part 15, Class B l EMC Immunity: EN55024:2010 l SAR EN62311:2008 l Low Voltage Directive 2006/95/EEG l EMC Directive 2004/108/EC l Radio and Telecommunications Terminal Equipment Directive (R&TTE) 1999/5/EC l RoHS Directive 2002/95/EC l RoHS2 Directive 2006/121/EC l WEEE Directive 2002/96/EC l Reach Directive 2006/121/EC l China RoHS Directive l CFR 47 (FCC) part 15, Class B l Canadian ICES-003 l Japan TCM mark (WLAN) [Ref 4] l Japan VCCI mark l IEC/EN/UL60950-1:2005 (Electrical safety for global/EU/US)
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11.6 Other limitations and considerations
11.6.1 Intended use
Tobii Pro Glasses 2 is intended to be used in research activities about human behavior including eye movements, involving adult participants in a dry and dust free indoor environment. The product should only be used as described in the user manual. Please read the user manual and other supplied documentation thoroughly before using the product.
11.6.2 SD memory cards
SD memory cards used in the recording unit must be formatted as FAT32. SDHC cards are usually pre-formatted as FAT32 and will work out of the box while SDXC cards must be formatted as FAT32 before they can be used with the recording unit. Only use SD cards recommended by or supplied by Tobii.
11.6.3 Multiple connections between the controller software and the recording unit
Under no circumstances should the tablet or computer running the controller software connect to the same recording unit using both a wireless and a wired connection at the same time.
11.6.4 Eye movement classification
Gaze presented in Live Viewer and replay tabs of the controller software is filtered through a five-point moving average filter. Such filters do not entirely mimic true eye movement behavior and fixations may seem to dynamically shift locations. This has no significant impact for qualitative observational analysis in the controller software. When data is transferred to Tobii Pro Lab, only raw, unfiltered data is transferred, giving the analyst full access to more advanced eye movement classification filters suitable for quantitative analysis of gaze data.
11.6.5 Sampling rate
A 100 Hz eye tracker will eye track on a smaller viewing area than the equivalent 50 Hz eye tracker. For extreme viewing angles, the user might get 50 Hz data from a 100 Hz eye tracker.
11.6.6 Light conditions
We recommend that eye tracking studies be performed in a controlled and well-lit environment. Sunlight should be avoided since it contains high levels of infrared light which will interfere with the eye tracker system. Sunlight affects eye tracking performance severely and longer exposure can overheat the eye tracker. The eye tracker is not designed for exposure to (direct) sunlight. Eye tracking generally does not work in strong direct sunlight. Shielding the eye tracker adequately from the sun may prevent sunlight from interfering with eye tracking. For better performance, use the supplied tinted lenses if the product is used in an environment with strong sunlight.
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11.6.7 Eyelashes
Long eyelashes can be obstructive when the participants eyes are less open, especially if the participant is wearing mascara. In rare cases, eyelashes may completely block the view of the participants pupils, making eye tracking impossible.
11.6.8 Droopy eyelids
Droopy eyelids or otherwise obstructive eyelids can block the view of the participants pupils. In rare cases, such eye- lids may completely block the view of the participants pupils, making eye tracking impossible.
11.6.9 Eye glasses and contact lenses
Tobii Pro Glasses 2 is not designed to work in conjunction with standard eye glasses. Participants who wear eye glasses might still be included in the study by using Tobii Pros optional Prescription Lenses. By attaching correction lenses of a suitable strength, the participant can wear Glasses 2 and still have a corrected vision. For more information, read Prescription Lenses.
Standard contact lenses may slightly increase noise but do not normally introduce any errors in the data. Colored or fancy lenses that change the appearance of the pupil or iris should be avoided as they might make eye tracking impossible.
11.6.10WLAN connectivity
WLAN signal quality is affected by different environmental factors such as the distance between the recording unit and the tablet/computer, the presence of walls, windows, furniture and other objects, and the presence of other WLAN devices and networks in the same area. A weak or low quality WLAN signal will decrease the quality of, or even interrupt the Live Viewing video in the controller software or even disconnect the recording unit from the tablet/ computer.
11.6.11Power
We recommend that you connect the power cord of the chargers to an outlet with a protective earth/ground connection. Use an accessible outlet and make sure the cords are properly placed to avoid the risk of tripping. Never use damaged power cords. The Recording unit is intended to be supplied power by a UL Listed Adapter rated 5V, 2A min.
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Appendix A Customer Care, training, and warranty
A1 Customer Care
For technical issues, please contact Tobii Customer Care at connect.tobii.com. To receive assistance as quickly as possible, make sure you have access to your eye tracker and, if possible, to an internet connection. You should also be able to supply the serial number of the eye tracker, which you can find on the back or bottom of the device. A1.1 Get help Many questions can be answered by visiting Tobii Connect. It contains the latest information about contacting Customer Care, helpful articles and FAQs, links to downloads, and much more. Log in or register to see information about your account and to reach Customer Care on Tobii Connect.
A2 Training and education services
If you are new to eye tracking, or want to extend your knowledge about eye tracking research, sign up for one of our online sessions, onsite trainings, Tobii Academy, and more on Training and education services.
A3 Warranty information
Read more online about Tobii limited warranty and Tobii Care (PDF download).
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Appendix B Correction Lenses
B1 Correction Lenses package
Correction Lenses (optional accessory) consists of:
n Correction lenses, 34 pcs., ranging from -5,0 dpt. to +3.0 dpt., in increments of 0.5 dpt. made of hard coated plastic.
n Magnetic lens attachment adapter, 2 pcs. (one spare). n Vision testing card. n Quick Start Guide (this document). n Cleaning cloth. n Carrying case with custom foam insert and storage compartment for the participants own
glasses. Prescription Lenses can be ordered from your sales representative or from Tobii Pro Sales. The lenses included in the package offer spherical correction only. If you require lenses that offer cylindrical or other correction, diopters outside of the offered range or refractive lenses with sun protection, please contact the sales team at Tobii Pro for a quote.
B2 Who should use Correction Lenses?
The Prescription Lenses package contains corrective snap-on lenses for Pro Glasses 2 to facilitate studies involving subjects with either short- or long-sightedness. The lenses range from -5 to +3 diopters in 0.5 diopter steps in order to provide support for participants with vision impairments. Separate lenses are provided for the left and right eyes so you can accommodate differences between the participant' eyes. If the subject only require correction on one side, the kit contains two zero strength lenses. The lenses are magnetically fitted on the head unit via an adapter, for easy fitting and removing. The lenses are attached securely enough for test situations that involve a lot of natural movement, such as in sports research scenarios.
B3 Preparing the head unit for correction lenses
To be able to fit the correction lenses onto the head unit you must remove the protective lens mounted on the head unit and then mount the magnetic lens attachment adapter.
1. Locate the small hook that keeps the lens in place, located between the scene camera and the nose pad at the front of the head unit.
2. Push the hook slightly downwards while gently pulling the lens past the retaining clip. 3. Find the correction glass mounting adapter in the Prescription Lenses carrying bag. Place
the adapters bottom slot onto the hook above the nose pad and fold the adapter upwards into place and finally press lightly on the two top hooks of the adapter so the adapter snaps into place.
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Make sure to attach the head strap to the head unit before using it with the prescription lenses accessory!
B4 Finding the correct correction values
If the participant is wearing ordinary glasses, explain for him/her that the Tobii Pro Glasses 2 head unit, as it is not possible to wear over normal glasses, can be equipped with correction lenses to make it possible for him/her to participate in the study. As Prescription Lenses only contain correction lenses for either short-sightedness or long-sightedness, not bi-focal or progressive lenses, you can not correct both impairments at once. If the participant have glasses with both corrections, you should only correct for short-sightedness. Follow the procedure below to find out the suitable prescription lens strength for the participant.
1. Start by asking the participant if he/she knows what type of correction and the value of correction he/she needs. Short- sightedness is indicated by negative values and long-sightedness by positive values. As mentioned above, if the participant states that he/she has both types of correction, follow just the procedure for short-sightedness.
2. Ask the participant to take off his/her glasses and offer to keep them in the storage compartment in the carrying case.
If the participant know his/her correction values
a. Mount the corresponding correction lenses on the adapter by holding the lens against the adapter and aligning the hole in the lens with the guide pin on the adapter. The lens will attach itself magnetically onto the adapter.
a. Hold up the vision testing card at the distance at which the viewing of the targets in the study will take place and make sure the participant can read the letters on the row corresponding to that distance. The lens strengths are only supplied in increments of 0.5
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dpt.; if the participant requires a 0.25 increment (i.e. a x.25 or x.75 dpt value), it is better to use the closest lower value, as a higher value might cause some discomfort. Under normal circumstances the slighter lower value should hardly be noticeably for these applications.
b. If the participant only need correction on one eye, mount the lens with zero strength on the opposite side.
If the participant does not know his/her correction values
a. Ask the participant if he/she needs the glasses to see well on longer distances or on both longer and shorter distances. If so, use correction lenses with negative values. If the participant says he/she need glasses to see well on short distances, i.e to read, then use correction lenses with positive values.
b. Mount a correction lens with a value of +/-1 (depending on the answer above) on the right side of the head unit by holding the correction lens against the adapter and aligning the hole on the lens with the guide pin on the adapter. The lens will attach itself magnetically onto the adapter. Ask the participant to cover his/her left eye. Hold up the vision testing card at the distance at which the viewing of the targets in the study will take place and make sure the participant can read the letters on the row corresponding to the distance.
c. If the participant can read the text at the stated distance, then proceed to check the left side by repeating the above process, this time with the right side covered. If the participant has trouble reading the text, change the correction lens to the next higher value and repeat. The lens strengths are only supplied in increments of 0.5 dpt.; if the participant requires a 0.25 increment (i.e. a x.25 or x.75 dpt value), it is better to use the closest lower value, as a higher value might cause some discomfort. Under normal circumstances the slighter lower value should hardly be noticeably for these applications.
d. After finding the two correction values, check the participants sight with both eyes open. If the participant experience some discomfort, attach correction lenses with the closest lower values, and try again.
e. If the participant only need correction on one eye, mount the lens with zero strength on the opposite side. Be careful to always replace the lenses into the correct slot in the carrying case to avoid mixing them up.
1. Now the participant should have a working sight correction and you are ready to proceed with the study.
B5 Removing the correction lenses and the lens attachment adapter
To remove the correction lenses and the lens attachment adapter, use the following procedure:
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1. Remove the first correction lens by gently pulling it straight out.
1. Check the lens and gently wipe it clean with a cleaning cloth if necessary. 2. Make sure to replace the lens in the correct storage slot to avoid confusion in the future. A
good idea is to only have one lens per side removed from the carrying case at a time. 3. Repeat step 1 to 3 for the other lens.
4. To remove the lens attachment adapter, lift the two top hooks off the head unit and gently pull the adapter upwards to remove it.
1. Place the adapter in its storage compartment. 2. Mount the protective lens by hooking the top part of it in the small holes up top and then
gently pushing it into place. 3. (Optional) Remove the head strap from the head unit.
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Appendix C Sync port
The recording unit is equipped with a sync port capable of transmitting and receiving a sync signal to and from external devices.
The sync port is a standard 3.5 mm jack where the tip is used for receiving a sync signal, the middle ring is used for transmitting the sync signal, and the sleeve, which is ground.
C1 Sync-out
Sync-out is emitted from the recording unit using a standard TTL 3.3 V signal, described as a high signal (1 (one)), or a low signal (0 (zero)).
Implementation
n The sync signal, which is 10 000 ms long, starts when the recording starts, and is initiated by a start sequence in the following format: One 500 ms long high pulse, (3.3 V), followed by a 500 ms long zero pulse (0 V), repeated three (3) times.
n During the recording the sync pulse is emitted once every ten seconds with a duration of 1000 ms, followed by a 9000 ms long zero pulse, and so on.
n When the recording is terminated, the sync pulse stops immediately. No stop sequence is transmitted.
n If the recording is paused, the recording unit immediately stops sending the synchronization signal. When the recording then resumes the recording unit transmits a resume signal, similar to the start signal except that it consists of only two 500 ms pulses instead of three.
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C2 Sync-in
Sync-in is trigged by the recording unit using a standard TTL 3.3 V signal, described as a high signal (1 (one)), or a low signal (0 (zero)).
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Appendix D Calibration target
Below are two scale illustrations of the Tobii Pro Glasses 2 Calibration Target; one with accurate dimensions illustrated (below left) and one without (below right). The right target can be printed, cut out and used for calibration with Tobii Pro Glasses 2. Please verify that the dimensions of the printout are accurate, as stated in the below left illustration.
If you wish to use a printed Calibration target, you must print and cut out the right hand Calibration target. Using the above left target with dimensions in any way may impact calibration.
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Tobii Pro Glasses 2 User Manual v2.0.2
Copyright ©Tobii AB (publ). Not all products and services offered in each local market. Specifications are subject to change without prior notice. All trademarks are the property of their respective owners.
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